Bernville Quality Fuels - DEBRA J HILBERT
I am on there budget plan at first my payment amount was $60 per month.after the first of the year they raised it to $70 per month.
then in feburary they raised it again to $100 per month. Still paid the correct payment stated on the bill every month. On Feburary 22 I came home from work and found I had run out of propane and what little was left drifted all through my house with the smell. I called on Saturday to find out my account was put on hold.
They say it's because by paying $100/month I won't have my balance of $218.50 paid by May so they won't deliver any more until it's paid. Then on top of that because they never told me to pay more (even thou my pay checks will not' cover my bills anymore)I ran out of propane. I paid what they wanted every month. Now I don't' have any heat or gas for cooking and they want me to pay the $218.50 and another $79.95 for a service charge to check for leaks because I ran out of propane.
It is BULL SH***T. I was on their budget plan and paid my bills every month. I can understand if I didn't pay and was back a month but I wasn't. All because the companies greedy and sh**ts on the hard working american trying to do the right thing.
The CEO of this company should have his/her salary cut let them live on what the average american gets as a paycheck.after all it the average man that busts ther as*** to give his/her their paycheck.
Monetary Loss: $80.